Privacy Policy

Last updated: 2nd November 2025

1. Introduction

Welcome to Style Sanctuary.
We respect your privacy and are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website [Your Website URL], purchase pre-loved clothing, or book facial and massage services offered from our summer house location in the UK.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Who We Are

Data Controller: Style Sanctuary
Business Address: Little Sutton Lane, SL3 8AN
Email: stylesanctuary-76@outlook.com

This means we are responsible for deciding how your personal data is processed and for keeping it safe.

3. Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly
When you use our services, you may provide:

Your name
Contact details (email address, phone number, or postal address)
Booking details (e.g. type of treatment, preferred time)
Payment details (processed securely by third-party providers such as Stripe or PayPal)
Any health or skin information you share relevant to facial or massage treatments

b. Information Collected Automatically
When you visit our website, we may collect:

IP address and device details
Browser type and version
Pages visited and time spent on our site
Cookies and similar technologies (see Section 8)

4. How We Use Your Information

We use your personal data to:

Process bookings, purchases, and payments
Communicate with you about your appointments or orders
Respond to your enquiries or feedback
Send optional updates, promotions, or offers (only with your consent)
Maintain accurate business and accounting records
Comply with UK legal and tax obligations

We will always ensure there is a lawful basis for processing your data under Article 6 of the UK GDPR — typically because it’s necessary for a contract, because you’ve given consent, or because we have a legitimate business interest.

5. Sharing Your Information

We will never sell or rent your personal information.
We may share limited data with:

Service providers who help us operate our business (e.g., payment processors, web hosting, booking platforms)
Professional advisers (accountants, legal advisors, etc.)
Law enforcement or regulators if required by law

All third parties are required to handle your data securely and only use it for the intended purpose.

6. How Long We Keep Your Data

We only keep your personal data for as long as necessary to:

Provide our services to you
Comply with legal or tax obligations
Resolve any disputes

Typically, this means keeping records for up to 6 years for accounting purposes unless you ask us to delete your data sooner (where legally possible).

7. How We Protect Your Data

We take appropriate technical and organisational measures to safeguard your data, including:

Secure servers and password protection
Encrypted payment processing
Limited access to personal data by authorised personnel only

While we take these steps seriously, please note that no online system can be guaranteed completely secure.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic.
You can manage or disable cookies through your browser settings at any time. .

9. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent (where processing is based on consent)
Object to or restrict certain types of processing
Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [Your Email Address].

If you are not satisfied with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

10. Children’s Privacy

Our website and services are not directed to individuals under 16 years of age, and we do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the “Last Updated” date shown at the top.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Style Sanctuary
Email: stylesanctuary-76@outlook.com